Tuesday, July 31 2012

What should my Strata Website consist of?

What is a Strata Website?

A strata website can keep all residents informed whether it’s a residential, commercial, retail, or a mixed use strata. It will not only help you save time and money but it will help you automate the communication between property managers, residents and board members. In addition to all these benefits, a strata website will also add professionalism and value to your community. 

Why you need a strata website?

A strata website will give you the ability to solve most organizational problems remotely through the internet just by establishing effective communication between various sectors of strata community. A well developed strata website will

  • Save time and money
  • Remove the communication gap between the management company, residents, and boards
  • Brand your community online
  • Take the pressure off condo boards and property managers
  • Provide your residents with access to important and valuable information
  • Build a stronger community within your association

Building a professional strata website

A professional website will be incomplete without a secure login for each resident. Once you implement a secure login, your simple strata website will turn into a strata portal, and your residents will have special access to resources to which a public web visitor won't. If you are creating a website for your strata, you need to understand why your strata community needs one. Most likely you want to help your neighbours with communication and reduce the gap between management, the residents, and the strata council. A site with insufficient security will never serve its purpose. 

A strata website will be incomplete if it fails to provide space for document storage. The benefit of having this space is that you can provide access to bylaws, budgets, insurance, contracts, and meeting minutes. When a service like this is offered to the residents, the amount of requests for these documents will reduce dramatically, letting you focus on the bigger issues.

If you want something more than a simple website, you can create a portal that will give you the ability to securily track submitted questions or message from residents, maintenance request, renewals, inspections, and other tasks. With such strata portal, you will be able to track all this information centrally. Your property manager or your council will also be able to comment on the progress or resolution of these tasks.

Another feature of a successful strata website, or a strata portal, are message forums. Message forums will ensure that your residents can communicate with each other, provide advice, and help each other out. Message forums will  reduce the amount of problems or requests within strata communities, as knowledgeable residents will freely offer their advice, and offer their help.

One of the most important parts of a good website for your strata community is a space for classified ads. As you probably know, at one point everyone has something that they would like to sell or offer for free. Instead of polluting your common area with ads and paper, you can have your residents do this on your website or portal. If you have the right solution, once someone posts their item or service on the online classifieds, all residents within your strata will be notified.

You can add plenty of other interesting features to your strata website, but make sure that you are only adding features that benefit the community, and make your website or portal simple to use. After all, your resident's age and computer knowledge varies. 

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